Monthly Archives: March 2012

Changing Call Translation on Cisco Call Manager

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I needed to take one of our 800 Numbers and route it directly to the CEO. Our CEO worked in a different state but wanted to use our phone system to receive calls and wanted to give out a Toll Free number so people are not discouraged from calling him because to the… Continue reading →

How to change the Phones firmware version on Cisco Call Manager

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This is how you apply new firmware to all phones in your Call Manager. The current version I was running is 8.5 and I applied this to the Publisher (primary server) in our 2 Server farm. In this case I was updating the 7945 with firmware version SCCP45.9-2-1SR2S to help… Continue reading →